How an iPad POS System Can Improve Customer Experiences
Tablets are becoming increasingly popular. Instead of being seen as a frivolous piece of technology used for leisure purposes, it is being used more and more in business settings. One of the latest uses of the iPad being at the point of sales; at places or business such as the POS retail or at the POS restaurant.
Since iPads are easy to carry around and can be used by anyone anywhere at any given time, they are now being preferred by businesses as the medium to record their orders on. When the business records their orders on iPads, they can easily do inventory management simultaneously on the same device.
At restaurants, servers are now increasingly using iPads to take orders instead of the traditional pen and paper. This allows them to tally the bill right there and then, so at the end of the meal the receipt is generated immediately since the order was taken on an iPad! Here are some ways that iPads have made customer experiences at POS retail and POS restaurant better.
1. Accurate Billing
A lot of times, humans make errors when it comes to calculations. Or servers can make mistakes when writing down your order. Hence when the order is taken on an iPad, the order is bound to correct since it cannot have been calculated twice or with an error. The billing is not only more efficient but also more accurate. You do not need to painstakingly check each and every single item on the bill and see whether it was totaled correctly.
2. More Customer Control
A lot of times, customers are told to choose their own items they want to order on the iPad, this further reduces the chances of a wrong order being placed and gives the customer more control over what they order. POS restaurant is changing a lot since iPads are being used more and more there!
3. Simultaneous Functions
In the past, the orders used to be taken and then at the end of the day fed into the computer system so that the inventory stock could be updated hence inventory management could be done. Now with iPads, the orders can be taken on an iPad and on the same machine, the inventory can readjust itself. Hence, the inventory management will be taking place continuously and there will be no need to specially do this at the end of the day. This way if a product is out of stock, employees can know immediately and not promise customers that they still have stock left over or have them hoping they have another product in the back. This way, the customer will know immediately if there is another product or not.
4. Ease of Use
Generally iPads are very easy to use and employees can learn how to use them quickly since their operations are much like the same ones in most phones. Hence it is easy to teach employees how to use them and same goes for customers. A lot of customers will already know how to work an iPad. However not everyone is well versed with most computer software that is used by businesses at point of sales. Hence when employees know how to efficiently work the iPad at the point of sales, they can quickly deal with customers with little to no problems; making it a pleasant experience for everyone.